Artifact: Problem Management Report
This report primarily consists of the actual and agreed KPIs and SLAs for Problem Management, explanations for the deviations and details of the identified corrective action and/or service improvements.
Work Product Kinds:
Artifacts
Relationships
Roles
Responsible:
Modified By:
Problem Manager
Tasks
Input To:
Output From:
Analyze And Report Measurements For Problem Management
Illustrations
Templates
Problem Management Report
